Support
Contact Us
support@sharpeapp.com
Bug Report
Found something broken? Tell us what happened, what device you're using, and the steps to reproduce it.
Send Bug Report →Feature Request
Have an idea that would make ShaRPE better? We read every suggestion — even if we can't build everything immediately.
Send Suggestion →Privacy & Data
Questions about your data, deletion requests, or GDPR inquiries. We process all data requests within 30 days.
Send Request →General Support
Anything else — account issues, sync problems, or just a question about how the app works.
Get Help →
FAQ
Common Questions
How do I delete my account and all my data?
Open the app → ··· menu → Manage Data → Delete My Account. This permanently removes all your workout data and your account link. The action is immediate and cannot be undone.
My workouts aren't syncing across devices. What should I do?
Make sure you're signed in with the same Google account on both devices and that you have an active internet connection. Try opening ··· → Manage Data → Update App to force a fresh sync.
I accidentally deleted a workout. Can it be recovered?
Unfortunately no — deletions are permanent and we do not retain backups of individual workouts. This is why we recommend exporting your data regularly via ··· → Manage Data → Download CSV.
Is ShaRPE really free? Are there any hidden costs?
Yes, completely free. No subscription, no ads, no paywalled features. If you'd like to support development, there's an optional tip in the app — but it's entirely voluntary.
Can I import data from another workout app?
Yes. Go to ··· → Manage Data → Import Data. You'll need a CSV file with the correct 14-column format. Tap the ⓘ icon in the import section for the full spec and accepted date formats.